Shipping policy

All merchandise is shipped via Qxpress or JNT logistic. Delivery time ranges from 3-5 business days.

How do I get a tracking number for my order?

If we have a valid e-mail address, you will be sent an e-mail shipping confirmation of orders shipped from our warehouse via our ordering system, with the method of shipment and the tracking number, immediately after your order ships. If you have any questions regarding the shipment, please email us at enquiry.optivax@gmail.com